Docs

Operating Model Friction Index packages coordination drag, tooling sprawl, decision latency, and ownership ambiguity into one reproducible surface.

This route keeps the lane definitions, route map, and payload shape readable for anyone using the sample as a board-ready operating model.

/ /friction-register /bottleneck-tiers /remediation-posture /verification /docs
  • /friction-register keeps tier stories, owners, and next moves tied to one lane.
  • /bottleneck-tiers compares handoff load, tooling fragmentation, decision latency, and ownership clarity.
  • /remediation-posture sequences simplify, standardize, automate, escalate, and contain decisions.
  • /api/payload exposes the reproducible friction packet.